Miami Transportation FAQs

This is a private service. The vehicle is reserved exclusively for you and the passengers included in your reservation.

The price is per vehicle for the booked route. Choose a vehicle with enough capacity for all passengers and their luggage.

Yes. You can book either direction or both. We can also pick you up or drop you off at a residence or another address, according to your booked route.

Each transfer covers one direction. If you need a round trip, reserve both services.

Your fare includes a private vehicle, driver, fuel, regular tolls and taxes. MIA pickups also include flight monitoring and pickup coordination. Tips, Meet & Greet, additional stops, extra waiting time and applicable night-service fees are not included.

We offer SUV XL vehicles for up to 5 passengers, private vans for up to 9, and executive vans for up to 14. Larger groups can request a quote. Choose your vehicle based on both passenger numbers and luggage.

Please provide the passenger’s full name, contact phone number, arrival date, airline, flight number, passenger count, luggage details and destination address.

Please provide the passenger’s full name, contact phone number, hotel name or exact pickup address, service date, selected pickup time, passenger count and luggage details. A 50% deposit or full payment is required to confirm the service. Services departing from Orlando require 100% payment when booking.

You can reserve with a 50% deposit or pay 100% in advance. Your reservation is confirmed once payment is recorded and availability is confirmed. Services departing from Orlando require 100% payment when booking.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay for your booking by card online through the website or a payment link. Our team can also arrange advance payments by Zelle, Venmo or Wise. Cards, Venmo and Wise carry a 4% fee; Zelle has no added fee. Any remaining balance must be paid immediately after the first service, in cash or with a physical card in person, not through a payment link.

You may exit through any door. Once you have collected your luggage and are ready for pickup, tell your driver the door number and we will pick you up there. Your assigned driver will send you a message the day before your arrival with more specific instructions.

Your assigned driver will message you the day before arrival with pickup instructions. On the service day, keep the phone listed in your reservation available for pickup coordination.

Yes. Tell your driver when you have all your luggage and are ready to exit. Provide your door number and follow the instructions your driver has sent.

You can ask someone to let you make a phone call or to contact us on your behalf. Provide the name on your reservation and your location, including the door number, so we can coordinate your pickup.

No. Standard pickup is coordinated directly with your driver outside the terminal. Meet & Greet is optional: with our standard service, you can exit through a door and coordinate pickup there, avoiding the walk to a parked vehicle and the extra cost of Meet & Greet.

Yes. Request an inside-terminal welcome with a sign showing your name in advance. Meet & Greet costs USD 50, regardless of vehicle category, and requires confirmation.

Yes. We monitor all flights associated with MIA pickup reservations to arrange the service around your actual arrival.

We adjust pickup to your flight’s arrival. If you have agreed on a specific pickup time, that remains the scheduled time for your service.

We reschedule your transfer at no additional cost, subject to availability. Please tell us about the cancellation and provide your new flight details as soon as possible.

If your flight operates normally but you miss it, do not board or do not arrive for personal reasons, your reservation is treated as a no-show, with no refund or free rescheduling. Free rescheduling applies to flight cancellations, not personal missed departures.

We include 2 hours of courtesy waiting for international flights and 1 hour for domestic flights, starting from actual landing. If you arrange a specific pickup time in advance, your courtesy waiting starts at that agreed time.

Yes. You can agree on a specific pickup time if you would like more time before exiting. The courtesy waiting for your flight begins at that agreed time. If you finish earlier, you must wait until your requested pickup time.

Stay in contact with your assigned driver and let them know about the delay. Included courtesy waiting is 2 hours for international flights and 1 hour for domestic flights. For nighttime arrivals, consider arranging a specific pickup time, since airport procedures can take more than two hours. If pickup falls within nighttime service hours, the applicable night-service fee applies.

Additional waiting has a cost and must be coordinated with your driver, subject to vehicle availability. For SUVs and vans, extra waiting is charged in started 30-minute blocks, each equal to half the vehicle’s hourly rate. Extra waiting for buses is quoted for the service.

Communication is necessary to coordinate pickup and report delays. If we cannot reach you and you do not appear within the agreed waiting time, we may mark the reservation as a no-show, with no refund.

Choose your pickup time using the travel time from your exact address, a margin for traffic and weather, and your airline’s recommended airport-arrival time. Fort Lauderdale and other longer routes require more travel time than a local Miami pickup. Share your address and flight details if you would like help planning.

You choose the pickup time. We can offer guidance, but traffic, weather and other unexpected circumstances can affect the journey. Golden Ride Miami is not responsible for missed flights resulting from the passenger’s selected pickup time, traffic delays, weather or other circumstances outside our control.

Hotel and residential pickups include 15 minutes of courtesy waiting from the agreed pickup time. Please be ready with all your luggage so you can depart for the airport on time.

Each passenger may bring one checked suitcase weighing up to 23 kg, one carry-on suitcase and one backpack. Declare your luggage when booking so we can assign a suitable vehicle.

Declare additional luggage before the service so we can check available space. If it exceeds your vehicle’s capacity, you must book a larger vehicle or arrange and pay for another vehicle, such as a taxi, to carry the excess.

Yes. Include every passenger, including babies and children, when declaring your group size.

Yes. Request it when booking and provide the child’s age so we can coordinate the seat. The first seat is free, subject to availability. Each additional seat costs $20.

Yes. Tell us when booking so we can account for the space needed alongside your other luggage.

Yes. Please tell us when booking. Your pet must travel in a carrier or with an appropriate restraint.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

Yes. For pickups from 9:00 p.m. through 6:59 a.m., Miami time, the night-service fee is $30 for all SUV and van categories, including SUV Platinum. For buses, it is 10% of the service price.

Food and drinks may not be consumed during regular transfers from or to MIA.

Yes. Request changes at least 24 hours before the service. All changes are subject to availability and must be confirmed by our team.

Cancellation terms depend on the vehicle, not the pickup location. SUVs and vans: a full refund with at least 48 hours’ notice; no refund with less than 48 hours. Coach buses: a full refund with at least 14 days’ notice; a 50% refund with 7–13 days’ notice; no refund with less than 7 days. No-shows and unused services are nonrefundable.

Contact our team by WhatsApp or phone at +1 (786) 597-2547, or email management@miami-beach.tours. Include the reservation name, booking reference and requested change or cancellation. The applicable notice period and availability conditions still apply.

This is a private service. The vehicle is reserved exclusively for you and the passengers included in your reservation.

Published fares start at the displayed amount per vehicle for a one-way route. The final fare may be higher depending on distance, the exact pickup and destination addresses, and requested extras. We confirm your route and price before you reserve.

Yes. You can book either direction or both. We can also pick you up or drop you off at a residence or another address, according to your booked route.

Each transfer covers one direction. If you need a round trip, reserve both services.

Your fare includes a private vehicle, driver, fuel, regular tolls and taxes. FLL pickups also include flight monitoring and pickup coordination. Tips, Meet & Greet, additional stops, extra waiting time and applicable night-service fees are not included.

We offer SUV XL vehicles for up to 5 passengers, private vans for up to 9, and executive vans for up to 14. Larger groups can request a quote. Choose your vehicle based on both passenger numbers and luggage.

Please provide the passenger’s full name, contact phone number, arrival date, airline, flight number, passenger count, luggage details and destination address.

You can reserve with a 50% deposit or pay 100% in advance. Your reservation is confirmed once payment is recorded and availability is confirmed. Services departing from Orlando require 100% payment when booking.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay for your booking by card online through the website or a payment link. Our team can also arrange advance payments by Zelle, Venmo or Wise. Cards, Venmo and Wise carry a 4% fee; Zelle has no added fee. Any remaining balance must be paid immediately after the first service, in cash or with a physical card in person, not through a payment link.

Your pickup must take place in the area designated by the airport authority. After collecting all your luggage, follow your assigned driver’s instructions to that area and tell us which pickup area you are in. We cannot collect passengers at other doors or locations.

Your assigned driver will message you the day before arrival with pickup instructions. On the service day, keep the phone listed in your reservation available for pickup coordination.

Yes. Message your driver as soon as you have collected all your luggage. Then go to the authorized pickup area and confirm your exact location when you are ready there. Your driver waits in a separate holding area approximately 10 minutes from the airport and will approach once you confirm you are ready for pickup.

Ask someone to let you make a call or contact us on your behalf. Give the name on your reservation and the authorized pickup area where you are waiting so we can coordinate your ride.

No. Standard pickup is coordinated with your driver in the airport-authorized pickup area. Meet & Greet is an optional service that must be arranged in advance; it is not included in the standard transfer.

Yes. Request an inside-terminal welcome with a sign showing your name in advance. Meet & Greet costs USD 50, regardless of vehicle category, and requires confirmation.

The assigned waiting area is approximately 10 minutes from the airport. Once you are ready in the authorized pickup area and confirm your location, your driver will approach. This is an approximate approach time, not a guaranteed arrival time; traffic can affect it.

No. We must wait in a separate holding area until you are ready. Let us know when your bags are collected, then confirm when you have reached the authorized pickup area so we can coordinate the approach.

The airport authority requires us to use its designated pickup areas. Collecting passengers elsewhere can result in a ticket. Thank you for your understanding and for following your driver’s instructions so we can meet smoothly and keep the pickup area orderly.

Yes. We monitor all flights associated with FLL pickup reservations to arrange the service around your actual arrival.

We adjust pickup to your flight’s arrival. If you have agreed on a specific pickup time, that remains the scheduled time for your service.

We reschedule your transfer at no additional cost, subject to availability. Please tell us about the cancellation and provide your new flight details as soon as possible.

If your flight operates normally but you miss it, do not board or do not arrive for personal reasons, your reservation is treated as a no-show, with no refund or free rescheduling. Free rescheduling applies to flight cancellations, not personal missed departures.

We include 2 hours of courtesy waiting for international flights and 1 hour for domestic flights, starting from actual landing. If you arrange a specific pickup time in advance, your courtesy waiting starts at that agreed time.

Yes. You can agree on a specific pickup time if you would like more time before exiting. The courtesy waiting for your flight begins at that agreed time. If you finish earlier, you must wait until your requested pickup time.

Stay in contact with your assigned driver and let them know about the delay. Included courtesy waiting is 2 hours for international flights and 1 hour for domestic flights. For nighttime arrivals, consider arranging a specific pickup time, since airport procedures can take more than two hours. If pickup falls within nighttime service hours, the applicable night-service fee applies.

Additional waiting has a cost and must be coordinated with your driver, subject to vehicle availability. For SUVs and vans, extra waiting is charged in started 30-minute blocks, each equal to half the vehicle’s hourly rate. Extra waiting for buses is quoted for the service.

Communication is necessary to coordinate pickup and report delays. If we cannot reach you and you do not appear within the agreed waiting time, we may mark the reservation as a no-show, with no refund.

Each passenger may bring one checked suitcase weighing up to 23 kg, one carry-on suitcase and one backpack. Declare your luggage when booking so we can assign a suitable vehicle.

Declare additional luggage before the service so we can check available space. If it exceeds your vehicle’s capacity, you must book a larger vehicle or arrange and pay for another vehicle, such as a taxi, to carry the excess.

Yes. Include every passenger, including babies and children, when declaring your group size.

Yes. Request it when booking and provide the child’s age so we can coordinate the seat. The first seat is free, subject to availability. Each additional seat costs $20.

Yes. Tell us when booking so we can account for the space needed alongside your other luggage.

Yes. Please tell us when booking. Your pet must travel in a carrier or with an appropriate restraint.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

Yes. For pickups from 9:00 p.m. through 6:59 a.m., Miami time, the night-service fee is $30 for all SUV and van categories, including SUV Platinum. For buses, it is 10% of the service price.

Food and drinks may not be consumed during regular transfers from or to FLL.

Yes. Request changes at least 24 hours before the service. All changes are subject to availability and must be confirmed by our team.

Cancellation terms depend on the vehicle, not the pickup location. SUVs and vans: a full refund with at least 48 hours’ notice; no refund with less than 48 hours. Coach buses: a full refund with at least 14 days’ notice; a 50% refund with 7–13 days’ notice; no refund with less than 7 days. No-shows and unused services are nonrefundable.

Contact our team by WhatsApp or phone at +1 (786) 597-2547, or email management@miami-beach.tours. Include the reservation name, booking reference and requested change or cancellation. The applicable notice period and availability conditions still apply.

This is a private service. The vehicle is reserved exclusively for you and the passengers included in your reservation.

The price is per vehicle for the booked route. Choose a vehicle with enough capacity for all passengers and their luggage.

Each transfer covers one direction. If you need a round trip, reserve both services.

Published fares are starting prices per vehicle. The final price depends on the exact destination, distance, vehicle, pickup time and requested extras. We confirm your quote before you book.

We offer private transfers to Miami Airport, Fort Lauderdale Airport, Miami Beach, Downtown Miami, Brickell, hotels and other addresses. Other destinations, including Orlando, require a route-specific quote.

Your fare includes a private vehicle, an English–Spanish bilingual driver, fuel, regular tolls, taxes and pickup coordination. Optional gratuities, additional stops, extra waiting and applicable night-service fees are separate.

We offer SUV XL vehicles for up to 5 passengers, private vans for up to 9, and executive vans for up to 14. Larger groups can request a quote. Choose your vehicle based on both passenger numbers and luggage.

Send the passenger’s full name, contact phone number, cruise ship name, arrival date, agreed pickup time, terminal if known, passenger count, luggage details and exact destination. Include your flight departure details if you are heading to an airport.

You can provide the ship name if the terminal has not been assigned yet. Confirm the arrival terminal with your driver before pickup.

No. PortMiami is in Miami, while Port Everglades is in Fort Lauderdale. Check the port shown on your cruise documents when booking.

Your driver will contact you the day before pickup, or sometimes several days earlier because internet access aboard the ship may be limited. Keep the pickup instructions and contact details handy.

As a general planning guide based on our service experience, 9:00–10:00 AM often works well; for Royal Caribbean, approximately 8:30–9:30 AM. These are estimates, not guaranteed disembarkation times. Follow your cruise line’s assigned schedule and allow time to collect luggage and complete arrival formalities. The ship’s arrival time is not the time you will be ready outside.

Follow your driver’s instructions to the authorized pickup area and tell us which zone you are in. Small parties and larger groups may use different areas, including bus and shuttle zones. We coordinate the location for your particular terminal, vehicle and group.

Yes. Let the driver know when everyone in your group has disembarked, collected all luggage and reached the indicated pickup area. Confirm your zone so the driver can approach the agreed meeting point.

Tell us as soon as you are ready. If a vehicle is available, we will try to collect you earlier. Otherwise, you must wait until your reserved time. Our drivers have scheduled services before and after yours, so choose your pickup time carefully.

Tell your driver which terminal you have arrived at. We will coordinate pickup at that terminal and provide the appropriate meeting instructions.

Each pickup at a different location is treated as a separate service. For one transfer together, arrange for everyone to meet at a single agreed pickup point, then let the driver know when the complete group and all luggage are ready.

Ask someone to let you make a call or contact us on your behalf at +1 (786) 597-2547. Give the name on your reservation, your terminal and your pickup zone so we can help coordinate the meeting.

Your pickup includes one hour of courtesy waiting, counted from the agreed pickup time. Keep in touch with your driver if you are delayed.

Additional waiting must be coordinated with the driver and is subject to availability. For SUVs and vans, it is charged in started 30-minute blocks, each at half the booked vehicle category’s hourly rate. For buses, additional waiting is quoted separately.

Let us know promptly if your ship or cruise operation delays arrival or disembarkation. We’ll coordinate rescheduling without a rescheduling fee, subject to availability. Stay in contact to confirm the revised pickup.

A personal delay is different from a delay caused by the ship. Your included waiting time starts at the agreed pickup time. Contact the driver promptly to coordinate any extra waiting; it is subject to availability and charges. Missing the pickup for personal reasons is considered a no-show and is nonrefundable.

Yes. Choose a realistic time with enough room for your assigned disembarkation, luggage collection and arrival procedures. Waiting a little after you are ready is preferable to missing a transfer because you selected a pickup time that was too early.

You can arrange a transfer to your hotel or request a private vehicle with a driver by the hour to enjoy Miami before your flight. Plan shopping, a meal or several stops, followed by an airport drop-off agreed in advance. Hourly service is quoted separately, with a general 5-hour minimum.

Include all suitcases, carry-ons, strollers and other items when requesting your quote so we can confirm a vehicle with space for your group and luggage. Arrange the itinerary and final airport drop-off before booking; extra stops are not included in a direct transfer.

Yes. Share your flight departure time, airport, ship details and chosen pickup time. Allow enough time for disembarkation, luggage collection, traffic and your airline’s check-in requirements. We review the itinerary with you before confirming.

You can reserve with a 50% deposit or pay 100% in advance. Your reservation is confirmed once payment is recorded and availability is confirmed. Services departing from Orlando require 100% payment when booking.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay for your booking by card online through the website or a payment link. Our team can also arrange advance payments by Zelle, Venmo or Wise. Cards, Venmo and Wise carry a 4% fee; Zelle has no added fee. Any remaining balance must be paid immediately after the first service, in cash or with a physical card in person, not through a payment link.

Contact our team for manual availability confirmation. A last-minute request does not guarantee a vehicle until we confirm the service.

Each passenger may bring one checked suitcase weighing up to 23 kg, one carry-on suitcase and one backpack. Declare your luggage when booking so we can assign a suitable vehicle.

Declare additional luggage before the service so we can check available space. If it exceeds your vehicle’s capacity, you must book a larger vehicle or arrange and pay for another vehicle, such as a taxi, to carry the excess.

Yes. Include every passenger, including babies and children, when declaring your group size.

Yes. Request it when booking and provide the child’s age so we can coordinate the seat. The first seat is free, subject to availability. Each additional seat costs $20.

Yes. Tell us when booking so we can account for the space needed alongside your other luggage.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

Yes. For pickups from 9:00 p.m. through 6:59 a.m., Miami time, the night-service fee is $30 for all SUV and van categories, including SUV Platinum. For buses, it is 10% of the service price.

Yes. Request changes at least 24 hours before the service. All changes are subject to availability and must be confirmed by our team.

Cancellation terms depend on the vehicle, not the pickup location. SUVs and vans: a full refund with at least 48 hours’ notice; no refund with less than 48 hours. Coach buses: a full refund with at least 14 days’ notice; a 50% refund with 7–13 days’ notice; no refund with less than 7 days. No-shows and unused services are nonrefundable.

Contact our team by WhatsApp or phone at +1 (786) 597-2547, or email management@miami-beach.tours. Include the reservation name, booking reference and requested change or cancellation. The applicable notice period and availability conditions still apply.

The shared Everglades tour costs $50 per person. The price includes round-trip transportation from selected pickup points in Miami Beach and Downtown Miami, park admission, an airboat ride, an educational alligator presentation, and a complimentary souvenir photo.

The shared Everglades tour requires full payment. Your reservation is confirmed once payment is received and availability is verified.

We recommend booking approximately 15 days in advance, especially for weekends, holidays, and busy travel periods. Requests made less than 24 hours before departure are subject to availability and require confirmation.

The shared-tour rate is $50 per paying passenger, including passengers booking together as a group. If you prefer transportation exclusively for your party, ask us about private Everglades transportation.

Yes! All ages are welcome. Children under 2 ride free and must sit on an adult’s lap. Passengers ages 2 and older pay $50 per person, including transportation and the activities listed in the package.

After purchasing your tour, you will receive an email with your booking voucher. Show this voucher to the driver when boarding on the day of your excursion.

Be ready at your confirmed pickup location and time. When the driver arrives, they will call your name to identify your reservation. Show your voucher and board the vehicle.

The shared tour offers 10 designated pickup points in Miami Beach and Downtown Miami. Check the pickup list on the service page and choose your location when booking.

The Downtown Miami meeting point is Torch of Friendship, 301 Biscayne Boulevard, with pickup scheduled for 9:40 a.m.

Pickup is available at the hotels and meeting points listed on the service page. If your hotel appears on the list, select that location when booking.

If your hotel is not listed, choose the most convenient designated pickup point and make your own way there.

The shared service operates only from the listed pickup points. It does not include pickup from Miami International Airport, Fort Lauderdale Airport, Doral, Hollywood, Hallandale, Sunny Isles, Aventura, Kendall, or other unlisted locations.

You can join the shared tour at a designated meeting point or ask us about private transportation.

Scheduled pickups take place between 8:25 a.m. and 9:40 a.m., depending on your selected location. Each stop has its own pickup time, shown in the list on the service page.

Follow the time assigned to your confirmed meeting point.

Please arrive 10 minutes before your scheduled pickup time, ready to board at your confirmed meeting point.

The shared vehicle follows a scheduled route and cannot wait for late passengers. Missing your pickup is considered a no-show and is non-refundable.

If you are having trouble reaching your meeting point, contact us as soon as possible.

Plan for a morning departure and an afternoon return. Pickups take place between 8:25 a.m. and 9:40 a.m., and the usual return is around 3:00 p.m. at your confirmed pickup point.

This schedule includes transportation and the park visit. Return times are approximate and may vary with traffic, weather, and park operations.

This tour visits Everglades Holiday Park, located at 21940 Griffin Road, Fort Lauderdale, Florida.

Round-trip transportation from your selected Miami Beach or Downtown Miami pickup point is included.

Your booking includes:

• Shared round-trip transportation from a designated pickup point.
• Park admission.
• An airboat ride lasting approximately 45 minutes.
• An educational alligator presentation.
• A complimentary souvenir photo.

Food, drinks, optional gratuities, and custom pickup locations are not included.

The airboat ride lasts approximately 45 minutes. This is the time spent aboard the airboat; transportation, waiting time, and the other park activities are additional parts of your day trip.

Time at the park varies depending on the wait for your group’s airboat departure. After arriving, you will wait for your assigned turn. The airboat ride lasts approximately 45 minutes.

Once all passengers in the transportation group have completed their rides, everyone boards the vehicle for the return trip.

The airboat ride and park activity are conducted in English. This shared package does not include a Spanish-language guided activity.

You may spot alligators, turtles, birds, and other Everglades wildlife during the ride. Sightings vary with the weather, season, and animal activity and cannot be guaranteed.

Your package also includes an educational alligator presentation at the park.

Yes. This package includes shared round-trip transportation, with designated pickup points and a coordinated return schedule. Other travelers will be on the vehicle with you.

Private transportation reserves the road vehicle exclusively for your party. It does not automatically include a private airboat ride.

Private transportation is priced per vehicle. Choose transportation only, or request a separate quote that includes regular airboat tickets at Everglades Holiday Park. Private transportation does not include a private airboat charter.

Wear comfortable clothing and shoes, and bring sunscreen, sunglasses, a hat, insect repellent, and a charged phone or camera.

Carry your essentials in a small personal bag.

Small personal bags are allowed. Large suitcases and bulky luggage are not permitted.

If you need transportation with luggage, contact us before booking so we can discuss a suitable option.

Yes, you can bring a stroller, but it cannot be taken aboard the airboat.

Yes, airboats are loud. Hearing protection is provided for the ride.

You may get wet during the airboat ride, depending on the weather and conditions. Dress accordingly and protect your phone or camera.

Food and drinks are not included in the tour price. Restrooms and basic food or snack options may be available at the park, depending on its daily operations.

If you are pregnant or have back or neck problems, please contact us before booking so we can confirm the park’s boarding requirements for your situation.

No. This shared tour does not offer wheelchair-accessible transportation or boarding.

Pets are not permitted on this shared tour. If you travel with a service animal, please contact us before booking to discuss access arrangements for the transportation and the park.

Contact us as soon as you know you need a different date. Changes depend on availability and the terms of your confirmed booking.

Cancel at least 24 hours before your scheduled service to receive a full refund. No-shows and unused services are non-refundable.

Contact us to request a cancellation.

The tour may operate in light or moderate rain, unless the park or a state agency suspends activities for safety reasons.

If the activity is suspended, we will help you with rescheduling or the refund option applicable to your booking.

The shared Key West day trip costs $50 per person, round trip. The fare includes transportation from your selected pickup point to Key West and back, with independent free time to explore.

Yes. You will travel with other passengers who booked the same excursion. The service follows a coordinated pickup route and return schedule.

Your reservation includes:

• Shared round-trip transportation.
• Pickup at your selected listed meeting point.
• A central drop-off and return meeting point in Key West.
• Independent free time to explore.
• Assistance with the return meeting instructions.

Meals, drinks, attractions, activities, transportation within Key West, and gratuities are not included.

Children under 2 ride free when seated on an adult’s lap and not occupying a separate seat. Passengers occupying their own seat pay the standard $50 fare.

Include all children and babies in your reservation and provide their ages.

Yes. We recommend booking at least 24 hours before departure.

Last-minute requests depend on availability and require confirmation from our team. Submitting a request does not guarantee a confirmed seat.

The service normally operates daily, subject to availability and operating conditions. Check availability for your selected date before making your plans.

No. The shared Key West day trip requires full payment in advance. Your reservation must be paid and confirmed before departure.

You can pay by credit card, Zelle, Venmo, or Wise.

Credit card, Venmo, and Wise payments include a 4% processing fee. Zelle has no processing fee.

Cash is not accepted when boarding. Payment must be completed in advance.

After purchasing your trip, you will receive a booking voucher by email. Have it available to show when boarding.

The driver will have your name and telephone number and will arrive at the meeting point you selected when booking. Be ready at that location at your scheduled pickup time.

Yes. You can arrange only the outbound or return trip, but the price remains $50 per person, because the seat would otherwise travel empty in the other direction.

Contact our team before booking to arrange your one-way journey.

Pickup is available only at the 12 locations listed on the service page and in the booking form.

Select your exact meeting point and pickup time when reserving. Your reservation must show one confirmed location.

Only if that location appears on the pickup list. The shared service does not collect passengers from other hotels, Airbnbs, or residential addresses.

If your accommodation is not listed, choose a designated meeting point and make your own way there.

Yes. You do not need to be staying at the hotel to use it as your pickup point.

Select that location when booking and be ready outside at the scheduled time.

The Downtown Miami meeting point is Holiday Inn Downtown, 340 Biscayne Boulevard , with pickup scheduled for 7:10 a.m.

Choose this location when booking if it is the most convenient listed point for you.

No. The shared service does not pick up inside Miami International Airport.

Travelers in the airport area can select Airport Regency, 100 NW 42 Avenue, with pickup scheduled for 7:20 a.m. This meeting point requires a minimum of two passengers.

A minimum of two passengers is required for pickup at:

• Sunny: 16701 Collins Avenue, at 6:00 a.m.
• Airport Regency: 100 NW 42 Avenue, at 7:20 a.m.

If you are traveling alone, choose another listed meeting point or contact our team for assistance.

Be outside your confirmed pickup location, ready to board at the time shown on your reservation.

The shared vehicle cannot wait for late passengers. Keep your phone available for any necessary coordination.

The listed times are scheduled pickup times. Small variations may occur because of traffic, passenger boarding, weather, or route conditions.

Be ready at the scheduled time even if the vehicle has not yet arrived.

The journey takes approximately 4 to 5 hours after the last scheduled pickup, depending on traffic and weather conditions.

If you board earlier on the route, allow additional time for the remaining pickups.

Yes. A stop for breakfast and restroom use is included along the way.

Food and drinks are purchased separately and are not included in the fare. Follow the departure time provided during the stop.

No. There is no restroom on board. Passengers can use the restroom during the scheduled breakfast stop.

No. This service provides round-trip transportation and independent free time in Key West.

There is a guide or accompanying staff member who communicates the return meeting point and departure time, but a guided sightseeing tour around Key West is not included.

You will be dropped off in central Key West, in the main tourist area, where we suggest beginning your visit.

The guide will provide the meeting instructions for your return trip.

Your free time depends on the arrival time and the day’s operating schedule. Traffic and weather can affect the journey.

The return departure is usually around 5:00 p.m., but you must follow the exact time confirmed by the guide that day.

No. Activities and attraction tickets are purchased separately. You are free to choose how you spend your time in Key West.

Before booking an activity, make sure it finishes early enough for you to reach the confirmed return meeting point on time.

The guide will confirm the central meeting point and return departure time in Key West, usually around 5:00 p.m.

Follow those instructions and arrive early enough to be ready to board before departure.

The expected return to Miami is around 9:00 p.m., depending on traffic, weather, and the return route.

This is an approximate time. Arrival at your particular drop-off point may vary.

No. All passengers must use the confirmed return meeting point.

The shared vehicle does not collect passengers from individual attractions, restaurants, or other locations around Key West.

No. The return drop-off is at the same point where you were picked up.

A different hotel or address is not included in the shared service.

No. This shared day-trip reservation is for outbound and return travel on the same day. You cannot use its return portion on a later date.

The shared vehicle cannot wait for late passengers. Missed departures and unused transportation are non-refundable.

If you miss the vehicle, you must arrange and pay for your own alternative transportation and any related expenses.

Each passenger may bring one backpack or one small personal bag.

Carry-on suitcases and large suitcases are not permitted on this shared day trip. Pack only what you need for the day.

Yes. You may bring a baby stroller. Please tell our team when booking so we can coordinate space for it.

Yes. You may bring a folding wheelchair, but you must transfer to a regular passenger seat during the journey.

The vehicle is not equipped to transport passengers seated in their wheelchairs. Please let our team know when booking that you will bring a folding wheelchair.

No. Take all your belongings with you when you leave the vehicle in Key West.

The service does not provide storage for personal items during your visit.

We suggest comfortable clothing, water, and a snack.

Depending on the season and weather, bring a rain poncho or umbrella. Keep everything within your allowance of one backpack or small personal bag per person.

Cancel at least 24 hours before your scheduled service to receive a full refund.

Cancellations made less than 24 hours before service are non-refundable. No-shows, missed departures, and unused services are also non-refundable.

Yes. Contact our team if you would like to move your trip to another date. Rescheduling is subject to availability and confirmation.

A request made less than 24 hours before departure does not qualify for a refund if your preferred replacement date is unavailable.

The service normally operates in light or moderate rain.

Severe weather or unsafe travel conditions may prevent the service from operating. Contact our team if you have questions about your departure.

Yes. You can request private transportation to Key West for your party, with your preferred outbound pickup time agreed in advance.

For the return journey, we can arrange pickup from Key West no later than 7:00 p.m.

Private transportation has a separate quotation and is not included in the $50 shared-service fare.

Message us on WhatsApp or SMS at +1 (786) 597-2547, or email management@miami-beach.tours.

Our team is available daily from 8:00 a.m. to 9:00 p.m., Miami time, to help with availability, pickup points, booking questions, and private transportation requests.

The shared shuttle costs $35 per person, round trip. You travel with other passengers from your selected pickup point to Sawgrass Mills and return on the schedule chosen when booking.

Yes. The $35 fare includes transportation to Sawgrass Mills and back to your original pickup point, on your booked schedule.

Yes. You can reserve only the outbound or return trip, but the price remains $35 per person because your seat would otherwise travel empty in the other direction.

Contact our team to arrange a one-way reservation.

Children under 2 travel free when seated on an adult’s lap. Passengers ages 2 and older pay the standard $35 round-trip fare.

Include every child and baby in your reservation and provide their ages.

Yes. Reserve in advance and select your travel date, passenger count, schedule, and pickup point.

Reservations made less than 24 hours before departure require manual confirmation. Contact our team to check availability.

The shared shuttle does not offer a 50% deposit option. Online bookings and reservations paid through a payment link require full payment.

Cash payment when boarding is available only for reservations arranged in advance with one of our representatives.

You can pay through our website or arrange a reservation with our team and pay through a secure payment link.

Website and payment-link transactions, Venmo, and Wise carry a 4% processing fee. Zelle has no surcharge; contact our team for instructions.

You may also arrange a reservation in advance for cash payment to the driver when boarding. Credit cards are not accepted when boarding.

For bookings paid online or through a payment link, you will receive a booking voucher by email. Show it to the driver when boarding.

For a reservation arranged with our team for cash payment when boarding, no voucher is issued.

In both cases, the driver will have your name on the passenger list and will ask for you upon arriving at your selected pickup point.

Pickup is available only at the hotels and meeting points listed on the service page and in the booking form.

Select the exact location and address when reserving. Being within Miami Beach or near the shuttle route does not automatically mean that an address has pickup service.

No. Only the hotels and meeting points on the pickup list are included, even if your hotel is on Collins Avenue.

If your hotel is not listed, choose a designated pickup point and make your own way there.

We use only the pickup points listed in the booking form. If your Airbnb, apartment, or residential address is not listed, you must go to one of the designated meeting points.

Contact us before booking if you need help choosing a convenient location.

Yes. You do not need to be a guest at the hotel to use it as your designated pickup point. This is common among passengers staying at nearby hotels, apartments, or Airbnbs.

Select that point when booking and be ready outside at the scheduled time.

The Downtown Miami meeting point is YVE Hotel, 146 Biscayne Boulevard, Miami.

Approximate pickup times are:

• First schedule: 8:10–8:15 a.m., Monday to Friday.
• Second schedule: 9:50–10:00 a.m., daily.

Please arrive 10 minutes before the beginning of your pickup window.

No. This shared shuttle does not offer pickup at Miami International Airport, Brickell, Doral, Hollywood, Hallandale Beach, Sunny Isles Beach, or Fort Lauderdale.

You can join at one of the listed pickup points in Miami Beach or Downtown Miami. Contact us if you need help choosing a meeting point.

Select your date, passenger count, schedule, and pickup point when booking. Check the exact name, address, and pickup time in your reservation details.

For reservations arranged manually, our representative will confirm these details with you.

Be ready outside at your confirmed pickup point 10 minutes before your scheduled pickup time. If a time window is listed, arrive 10 minutes before it begins.

Do not wait for a personal call or message from the driver. The driver will ask for your name upon arrival, but you must already be at the meeting point.

Pickup times may vary with traffic and stops along the shared route.

There are two schedules from Monday to Friday. On Saturdays and Sundays, only the second schedule operates.

Check availability for your selected date, including holidays and special dates.

The first schedule operates Monday to Friday, with approximate pickups between 8:10 a.m. and 9:30 a.m. The return shuttle leaves Sawgrass Mills at 5:00 p.m.

The second schedule operates daily, with approximate pickups between 9:50 a.m. and 10:45 a.m. The return shuttle leaves at 9:00 p.m. Monday to Saturday and 8:00 p.m. on Sundays.

Your exact pickup time depends on the location you select. Return times are departures from Sawgrass Mills, not arrival times in Miami.

No. The outbound and return trips must belong to the same booked schedule. You cannot combine the first schedule’s morning pickup with the second schedule’s evening return.

The journey takes approximately 45 to 60 minutes after the last passenger has been picked up, depending on traffic.

If you board earlier along the route, allow additional time for the remaining pickups.

You will have free time from your arrival at the mall until your booked return departure. The amount of shopping time depends on your selected schedule, the pickup route, and traffic.

You can explore the stores and restaurants independently. Plan to reach the return meeting point 10 minutes before departure.

Meet outside Primark, facing the street, at least 10 minutes before your booked departure time.

This is the return meeting point for all passengers. The shuttle does not collect passengers from other stores or mall entrances.

No. You must return on the schedule selected when booking. Same-day return changes are not permitted because seats are arranged for each departure.

No. You will be dropped off at the same point where you were picked up. A different hotel or drop-off address is not included in the shared service.

The shared shuttle cannot wait for late passengers. Be ready at your pickup point and at the Primark return meeting point 10 minutes before departure.

If you miss either departure, the unused service is non-refundable, and you must arrange and pay for your own alternative transportation.

Each passenger may bring one suitcase weighing up to 23 kg OR one carry-on, not both, plus one handbag or backpack. Shopping bags must fit on your lap.

Keep this allowance in mind when planning your purchases.

Additional suitcases or oversized items are accepted only if space is available.

If there is insufficient space for your extra luggage, you will be denied boarding with that luggage and must arrange and pay for your own alternative transportation.

Purchasing additional luggage does not guarantee space for it on the return shuttle.

No. You must take all your belongings with you when you arrive at Sawgrass Mills. The shuttle does not provide luggage or shopping-bag storage during your visit.

Yes. Foldable strollers are accepted at no extra charge. Please tell our team in advance so we can coordinate space.

No. The shared shuttle cannot transport wheelchairs, including folding wheelchairs, and does not provide a space where a passenger can travel seated in a wheelchair.

If you have a folding wheelchair, please contact us to discuss whether a private transportation service can accommodate your needs.

Shopping, personal purchases, water, food, and drinks are not included. Tips for the driver are optional.

The service provides shared transportation on a scheduled route. It does not include an in-mall guide, custom pickup addresses, or additional stops.

No. Eating and drinking are not permitted on board. Please plan your meals and refreshments before boarding or during your time at the mall.

A discount coupon booklet may be available on the day of your trip, subject to availability. It is not guaranteed with every reservation.

Yes. The shuttle operates when it rains. Please be ready at your confirmed pickup point and follow your booked return schedule.

Yes. You can request a private Sawgrass Mills transportation quote for your party, with a pickup address and return time agreed in advance.

Private transportation has a separate per-vehicle price and is not included in the $35 shared-shuttle fare.

Cancel at least 24 hours before your scheduled service to receive a full refund.

Cancellations made less than 24 hours before service are non-refundable. No-shows, missed departures, and unused portions of the service are also non-refundable.

Yes. Contact our team to request a different date. Rescheduling is subject to availability and must be confirmed by our team.

If you cancel less than 24 hours before service, you will not receive a refund, even if your preferred replacement date is unavailable.

Message us on WhatsApp or SMS at +1 (786) 597-2547, or email management@miami-beach.tours.

Our team can help with availability, pickup points, schedules, luggage questions, and private transportation requests.

Customer service is available daily from 8:00 a.m. to 9:00 p.m., Miami time. Messages received outside these hours are answered the following day.

We collect your party at the confirmed address and drive directly to Sawgrass Mills. After drop-off, the driver leaves and comes back for your scheduled return. A vehicle waiting at the mall throughout your visit is not included.

Yes. Your booking is exclusively for your party, without unrelated passengers or the shared shuttle’s hotel pickup route.

Round-trip prices per vehicle are $240 for up to 5 passengers, $300 for up to 9, and $400 for up to 14. These rates cover most central Miami pickup locations. Extended areas require a separate quote.

Choose an SUV XL for up to 5 passengers, a van for up to 9, or a Sprinter or similar vehicle for up to 14. Tell us about your luggage and planned purchases so we can confirm enough space. Specific makes and models depend on availability.

Yes. Approved hotels, homes, condos and Airbnb addresses in Miami Beach, Downtown Miami, Brickell, Wynwood, Midtown and Coral Gables are eligible. Kendall, Homestead, Fort Lauderdale, Hollywood, Hallandale Beach and other extended areas may cost extra.

Yes. Request a pickup time that suits your plans and the mall’s hours. We confirm it after checking driver and vehicle availability.

Yes. There is no shared-shuttle timetable for this private service. Arrange your return before the trip, with pickup available up to mall closing time.

Contact us at least 3 hours before the requested change. Changes depend on driver and vehicle availability and take effect only after our team confirms the new time in writing.

The driver or our team will confirm your meeting point at Sawgrass Mills. Keep your phone and WhatsApp available, and reach the agreed location before pickup time.

Yes, as long as everything fits safely in the reserved vehicle. A fully occupied SUV has limited cargo space. Declare large suitcases and substantial shopping plans before booking so we can arrange enough room.

Yes, subject to available space. Tell us about folding wheelchairs, strollers, mobility equipment and oversized items in advance. Depending on your group and luggage, a larger vehicle may be required.

The first child seat is free when requested and confirmed in advance. Additional seats cost $20 each, subject to availability. Send the child’s age, approximate weight and height with your request.

Your private outward and return rides, pickup at the confirmed address, an English- and Spanish-speaking driver, fuel, regular tolls, 15 minutes of courtesy waiting at pickup, and your agreed return time. The first child seat is included when requested and confirmed in advance.

Gratuities, food and drinks, additional stops, special parking requested by your party, waiting beyond the courtesy period, and child seats after the first are not included. Tipping is optional.

Pickup includes 15 minutes of courtesy waiting. After that, each additional 30 minutes costs $50 for an SUV XL, $60 for a 9-passenger van, or $70 for a 14-passenger vehicle. Extra waiting must be available. Airport-origin transfers follow the separate MIA pickup conditions below.

Send all requested stops before the service. We must approve them and confirm any added cost, which depends on distance, time and vehicle type.

Pay 50% or 100% once availability is confirmed. With a 50% booking payment, settle the remaining balance upon arrival at Sawgrass Mills, immediately after the outward ride and before the return, in cash or with a physical card in person. No payment link is accepted for this balance; card payments carry a 4% fee. Your vehicle is assigned after payment and written confirmation; a quote alone does not reserve it.

Zelle has no processing fee. Credit or debit card through a secure payment link, Venmo and Wise carry a 4% processing fee. PayPal is not accepted.

Cancel at least 48 hours before the scheduled service for a full refund of the amount paid. Cancellations with less than 48 hours’ notice and no-shows are non-refundable.

Be ready at the confirmed address at the agreed time. If you do not appear, do not answer calls or messages, and exceed the courtesy waiting period, the booking may be treated as a non-refundable no-show.

Yes, by individual quotation. Depending on your group, we can coordinate Sprinters, minibuses, coaches or several vehicles. Explore group transportation.

Send your service date, preferred pickup and return times, exact pickup address, passenger count, luggage and child-seat needs. Contact us by WhatsApp, call or SMS at +1 786 597 2547, or email management@miami-beach.tours.

Yes. The vehicle is reserved for your party. This is not a scheduled shared shuttle.

Yes. Send the exact hotel or residence address for a route-specific quote. Airport fares do not automatically apply to other pickup locations.

Yes. Request both directions with the pickup address, date and time for each service. Any service departing from Orlando requires 100% payment when booking.

Private services may be reserved with 50% or 100% payment, subject to confirmed availability. Services departing from Orlando require 100% payment when booking. With a deposit, the entire remaining reservation balance is payable immediately after the first service, in cash or with a physical card in person, not through a payment link. Card, Venmo and Wise payments carry a 4% fee; Zelle has no added fee. Requests within 24 hours require manual confirmation.

Yes. Your assigned driver contacts you the day before arrival. Once you have collected your luggage, send the door number for pickup. The MIA pickup conditions below apply to your journey.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

No. Prices are per vehicle, one way. These base fares cover the listed Miami–Orlando route, subject to the exact addresses and confirmed vehicle capacity.

Each passenger may bring one checked suitcase up to 23 kg, one carry-on and one backpack. Declare additional luggage in advance; a larger or additional vehicle is required if it exceeds capacity.

Yes. The vehicle is reserved for your party. This is not a scheduled shared shuttle.

Yes. Send the exact hotel or residence address for a route-specific quote. Airport fares do not automatically apply to other pickup locations.

Request your Naples-to-MIA transfer with the exact pickup address, date and chosen time. Allow enough time for the full road journey and airport procedures; the short local-Miami pickup recommendation does not apply to this intercity route.

Private services may be reserved with 50% or 100% payment, subject to confirmed availability. Services departing from Orlando require 100% payment when booking. With a deposit, the entire remaining reservation balance is payable immediately after the first service, in cash or with a physical card in person, not through a payment link. Card, Venmo and Wise payments carry a 4% fee; Zelle has no added fee. Requests within 24 hours require manual confirmation.

Yes. Your assigned driver contacts you the day before arrival. Once you have collected your luggage, send the door number for pickup. The MIA pickup conditions below apply to your journey.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

No. Prices are per vehicle, one way. The published fares apply to direct trips between MIA and Naples. Miami Beach, Downtown Miami and other pickup locations require their own route quote.

Each passenger may bring one checked suitcase up to 23 kg, one carry-on and one backpack. Declare additional luggage in advance; a larger or additional vehicle is required if it exceeds capacity.

Yes. The vehicle is reserved for your party. This is not a scheduled shared shuttle.

Yes. Send the exact hotel or residence address for a route-specific quote. Airport fares do not automatically apply to other pickup locations.

For West Palm Beach-to-MIA transportation, provide your pickup address and chosen departure time. Plan for the full intercity journey, traffic and your airline’s airport-arrival requirements. Each direction has its own schedule.

Private services may be reserved with 50% or 100% payment, subject to confirmed availability. Services departing from Orlando require 100% payment when booking. With a deposit, the entire remaining reservation balance is payable immediately after the first service, in cash or with a physical card in person, not through a payment link. Card, Venmo and Wise payments carry a 4% fee; Zelle has no added fee. Requests within 24 hours require manual confirmation.

Yes. Your assigned driver contacts you the day before arrival. Once you have collected your luggage, send the door number for pickup. The MIA pickup conditions below apply to your journey.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

No. Prices are per vehicle, one way. The published fares apply to direct trips between MIA and West Palm Beach. Other origins, neighboring destinations and detours require a separate quote.

Each passenger may bring one checked suitcase up to 23 kg, one carry-on and one backpack. Declare additional luggage in advance; a larger or additional vehicle is required if it exceeds capacity.