Group Transportation Miami

This is a private service. The vehicle is reserved exclusively for you and the passengers included in your reservation.

The price is per vehicle for the booked route. Choose a vehicle with enough capacity for all passengers and their luggage.

Yes. You can book either direction or both. We can also pick you up or drop you off at a residence or another address, according to your booked route.

Each transfer covers one direction. If you need a round trip, reserve both services.

Your fare includes a private vehicle, driver, fuel, regular tolls and taxes. MIA pickups also include flight monitoring and pickup coordination. Tips, Meet & Greet, additional stops, extra waiting time and applicable night-service fees are not included.

We offer SUV XL vehicles for up to 5 passengers, private vans for up to 9, and executive vans for up to 14. Larger groups can request a quote. Choose your vehicle based on both passenger numbers and luggage.

Please provide the passenger’s full name, contact phone number, arrival date, airline, flight number, passenger count, luggage details and destination address.

You can reserve with a 50% deposit or pay 100% in advance. Your reservation is confirmed once payment is recorded and availability is confirmed. Services departing from Orlando require 100% payment when booking.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay the entire remaining reservation balance immediately after the first service, in cash or with a physical card in person. Payment links are not accepted for this balance. A 4% fee applies to card payments.

Pay for your booking by card online through the website or a payment link. Our team can also arrange advance payments by Zelle, Venmo or Wise. Cards, Venmo and Wise carry a 4% fee; Zelle has no added fee. Any remaining balance must be paid immediately after the first service, in cash or with a physical card in person, not through a payment link.

You may exit through any door. Once you have collected your luggage and are ready for pickup, tell your driver the door number and we will pick you up there. Your assigned driver will send you a message the day before your arrival with more specific instructions.

Your assigned driver will message you the day before arrival with pickup instructions. On the service day, keep the phone listed in your reservation available for pickup coordination.

Yes. Tell your driver when you have all your luggage and are ready to exit. Provide your door number and follow the instructions your driver has sent.

You can ask someone to let you make a phone call or to contact us on your behalf. Provide the name on your reservation and your location, including the door number, so we can coordinate your pickup.

No. Standard pickup is coordinated directly with your driver outside the terminal. Meet & Greet is optional: with our standard service, you can exit through a door and coordinate pickup there, avoiding the walk to a parked vehicle and the extra cost of Meet & Greet.

Yes. Request an inside-terminal welcome with a sign showing your name in advance. Meet & Greet costs USD 50, regardless of vehicle category, and requires confirmation.

Yes. We monitor all flights associated with MIA pickup reservations to arrange the service around your actual arrival.

We adjust pickup to your flight’s arrival. If you have agreed on a specific pickup time, that remains the scheduled time for your service.

We reschedule your transfer at no additional cost, subject to availability. Please tell us about the cancellation and provide your new flight details as soon as possible.

If your flight operates normally but you miss it, do not board or do not arrive for personal reasons, your reservation is treated as a no-show, with no refund or free rescheduling. Free rescheduling applies to flight cancellations, not personal missed departures.

We include 2 hours of courtesy waiting for international flights and 1 hour for domestic flights, starting from actual landing. If you arrange a specific pickup time in advance, your courtesy waiting starts at that agreed time.

Yes. You can agree on a specific pickup time if you would like more time before exiting. The courtesy waiting for your flight begins at that agreed time. If you finish earlier, you must wait until your requested pickup time.

Stay in contact with your assigned driver and let them know about the delay. Included courtesy waiting is 2 hours for international flights and 1 hour for domestic flights. For nighttime arrivals, consider arranging a specific pickup time, since airport procedures can take more than two hours. If pickup falls within nighttime service hours, the applicable night-service fee applies.

Additional waiting has a cost and must be coordinated with your driver, subject to vehicle availability. For SUVs and vans, extra waiting is charged in started 30-minute blocks, each equal to half the vehicle’s hourly rate. Extra waiting for buses is quoted for the service.

Communication is necessary to coordinate pickup and report delays. If we cannot reach you and you do not appear within the agreed waiting time, we may mark the reservation as a no-show, with no refund.

Each passenger may bring one checked suitcase weighing up to 23 kg, one carry-on suitcase and one backpack. Declare your luggage when booking so we can assign a suitable vehicle.

Declare additional luggage before the service so we can check available space. If it exceeds your vehicle’s capacity, you must book a larger vehicle or arrange and pay for another vehicle, such as a taxi, to carry the excess.

Yes. Include every passenger, including babies and children, when declaring your group size.

Yes. Request it when booking and provide the child’s age so we can coordinate the seat. The first seat is free, subject to availability. Each additional seat costs $20.

Yes. Tell us when booking so we can account for the space needed alongside your other luggage.

Yes. Please tell us when booking. Your pet must travel in a carrier or with an appropriate restraint.

Arrange additional stops in advance so we can confirm the itinerary and charges for your booked service. Additional time is charged in 30-minute blocks: SUV XL USD 50, SUV Platinum USD 70, 9-passenger van USD 60, and 14-passenger van USD 70. Pay immediately after the service in cash or with a physical card in person; no payment link. Card payments carry a 4% fee.

Yes. For pickups from 9:00 p.m. through 6:59 a.m., Miami time, the night-service fee is $30 for all SUV and van categories, including SUV Platinum. For buses, it is 10% of the service price.

Food and drinks may not be consumed during regular transfers from or to MIA.

Yes. Request changes at least 24 hours before the service. All changes are subject to availability and must be confirmed by our team.

Cancellation terms depend on the vehicle, not the pickup location. SUVs and vans: a full refund with at least 48 hours’ notice; no refund with less than 48 hours. Coach buses: a full refund with at least 14 days’ notice; a 50% refund with 7–13 days’ notice; no refund with less than 7 days. No-shows and unused services are nonrefundable.

Contact our team by WhatsApp or phone at +1 (786) 597-2547, or email management@miami-beach.tours. Include the reservation name, booking reference and requested change or cancellation. The applicable notice period and availability conditions still apply.